Data Protection

Privacy Policy

At Toké, the confidentiality of your data is a priority. This policy explains how we collect, use and protect your information.

Last updated: May 24, 2024

1. Information We Collect

We collect information that you directly provide when using our website or services, including: name, email address, phone number, company name, and any other information you choose to share with us.

2. Data Hosted in Toké

The platform may contain information related to customers, products and services, as well as stock and inventory data. It may also include invoices, quotes, transactions, documents, and other business data. The user remains the full owner of any data they provide or host.

3. Use of Information

The information collected is used to provide and improve the service, manage user accounts, provide customer support, handle billing, ensure security and maintenance, and optimize the platform.

4. Cookies and Similar Technologies

We use essential cookies required for the service to function, preference cookies, and analytics cookies. A consent management system allows users to control their usage.

5. Analytics Tools and Third-Party Services

We may use tools such as Google Analytics (where applicable), as well as third-party hosting, payment, communication, and support services.

6. Sharing of Information

Data may be shared with technical service providers, hosting providers, and payment processors. Some information may also be disclosed to comply with legal obligations. We are committed to never selling personal data.

7. Data Retention

Data is retained for as long as necessary for its intended purpose, then archived where required by law, or deleted/anonymized when no longer needed.

8. Data Protection and Security

We implement security measures such as HTTPS/TLS encryption, strict access controls, regular backups, as well as monitoring and logging systems. Organizational measures complement these protections.

9. International Data Transfers

Data may be hosted outside Cameroon when necessary. In such cases, appropriate safeguards are implemented to ensure data security.

10. Your Rights

You have the right to access, correct, delete, object to, and obtain portability of your data, as well as the right to withdraw your consent at any time.

11. Your Responsibility

Users are responsible for protecting their login credentials, securely managing their passwords, and ensuring the accuracy of the information they provide.

12. Protection of Minors

The services are not intended for individuals under the age of 16.

13. Links to Third-Party Websites

The Toké platform may contain links to other websites. We are not responsible for the content or practices of external sites accessible via links on our platform. We encourage you to review the privacy policies of each site that collects personal data.

14. Changes to This Policy

This policy may be updated at any time. The revision date will be indicated, and significant changes may be notified to users.

15. Contact and Data Controller

  • If you have any questions about this privacy policy, please don't hesitate to contact us.
  • IMEDIATIS TechLab Sarl
  • Makepe, Rue 5N.410, Bloc M
  • Douala 5, Cameroun
  • Téléphone : (+237) 691 38 84 85
  • Email : hello@imediatis.net